Shipping Information
What Shipping Methods Are Available?
We offer several shipping methods, including standard and express shipping, to suit your needs. The available options will be displayed during checkout.
How Long Will it Take To Get My Package?
Delivery times vary depending on the shipping method selected and your location. Standard orders typically take 3 to 7 business days, while express shipping may arrive in 1 to 3 days.
How Do I Track My Order?
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package in real time on our website or through the carrier’s website.
Do I Need A Account To Place Order?
You don’t need to create an account to place an order. However, we recommend registering for a faster and easier shopping experience in the future.
FAQs de Clientes
How do I create an account on Comprys?
To create an account, go to the “Register” section in the upper right corner of the page. Enter your email address, choose a password, and fill in the requested information. You will receive a confirmation email to activate your account.
How do I search for products on the site?
You can use the search bar at the top of the page to find specific products. You can also browse through our categories to explore our offerings.
How do I select the right shipping method?
During the checkout process, after entering your address, you will see the available shipping options. You can choose between standard or express shipping based on your needs and urgency. Each option will display an estimated delivery time.
What payment options are available?
We accept multiple payment methods, including credit cards, debit cards, and PayPal. Select your preferred option on the checkout page and follow the instructions to complete the transaction securely.
Can I apply a discount code to my order?
Yes, if you have a discount code, you can enter it in the corresponding field during the checkout process. The discount will be automatically applied to your total purchase.
How can I be sure my order was placed correctly?
After completing your purchase, you will receive a confirmation email with all the details of your order. If you do not receive this email within a few minutes, check your spam folder or contact us to confirm the status of your order.
How do I add products to my cart?
To add products to your cart, simply select the item you want to purchase and click the “Add to Cart” button. Then, you can continue shopping or proceed directly to checkout.
How can I modify the quantity of products in my cart?
Once you are in your shopping cart, you can adjust the quantity of each product using the corresponding field. After making changes, make sure to update the cart so that the new total is reflected.
Can I save products to buy later?
Yes, you can use the “Save for Later” option in your cart. This will allow you to keep the products you are interested in without purchasing them immediately, making it easier to access them on future visits.
Do you offer free shipping?
We offer free shipping on orders that exceed a specific amount. You can check the details on our shipping page or in the promotions section of the site.
What should I do if I forget my password?
If you forget your password, go to the login page and click on “Forgot your password?” Follow the instructions to reset it via the email associated with your account.
